TERMS:
Our terms are net 10 days from the end of the month with approved credit. Invoices not paid by the 11th of the month are considered past due and subject to a 2% per month, (24% annum service charge), if not paid by the 11th of the month. All new accounts will be shipped C.O.D-CASH unless C.O.D-CHECK has been approved and account information is on file (signed Credit Application and Personal Guarantee). Any order to an account not active in the past 12 months is considered a new account. Any checks returned will be assessed a $15.00 bank charge and the account will be placed on a COD. CASH basis. Any account over their credit limit (even if not overdue), cannot be shipped unless payrnent is received.

VISA/MASTERCARD:
We accept Visa, American Express, and Mastercard. This is an excellent way to avoid C.O.D. charges. We
require the telephone number of the issuing bank and can only ship to the card holder's address. This is also a great
way to get refunds, Airline miles, etc., from Credit Card Companies.

FREIGHT/SHIPPING:
All orders over $300.00 and shipped by UPS ground service to Current Accounts in the following states: CA, NV, OR, and AZ, will be shipped freight free with the few exceptions listed below. Other states please call for freight discounts.
Exceptions in which the customer is charged for freight or fees:

1. Accounts which are 30 DAYS PAST DUE.

2. Drop shipments (non-stocked) items.

3. C.O.D. fees and Hazardous chemical fees.

4. Backorders

5. UPS Call Tag for returns for defective merchandise.

6. Special Sales or close-out specials. Check flyers for details.

California Law requires that we have a valid Resale Certificate on file for each customer. Failure to provide a Resale Certificate requires us to charge Sales Tax on all purchases.

In order to process your returned merchandise, you must first call for a Return Authorization number. Please return the merchandise in the original carton with a copy of the original invoice. Discontinued merchandise or merchandise no longer being distributed by us cannot be returned for credit. H.J. Malone & Associates will process all credits within 15 days of receiving the returned merchandise. All C.O.D. accounts will be issued a refund check within 15 days. All UPS Call tags or freight on returned merchandise are returned at customer's expense. (If Northern California customer,  please wait for salesman to arrive) if not at the fault of H.J. Malone & Associates.

GUARANTEED SHIPPING:
All orders for in stock supplies called in by 4:00 PM Pacific Standard time will be shipped the same day providing the account is current. Orders shipped by truck need to be called in by noon in order to go out same day.

PRICING
All prices are subject to change without notice due to market conditions. Our prices and programs are very competitive in the bowling market. Our service and knowledge are above average. In order to continue this quality of service, programs, and low prices, we appreciate your assistance by keeping all accounts in good standing.

BREAKAGES AND SHORTAGES:
Examine goods carefully upon arrival and report immediately any damages or shortages that you have received. Do
not sign for any damaged shipments unless your delivery driver has noted a damaged shipment on his ledger where
there is:
Visible Damage

1. You must mark the delivery document "damaged" or "short" beside your signature

2. File a claim with your carriers local office at once.

3. You must keep damaged cartons and packaging material for inspection by their representative.

1. File a claim with our carriers local office immediately.

2. You must keep the package and damaged good for inspection by their representative

WARRANTIES/DEFECTiVE MERCHANDISE:
In regards to warranties, H.J. Malone & Associates acts as an agent of the Manufacturer. We simply support and
apply the warranties as maintained by each individual manufacturer.
- Bowling balls 1 year (inserts and plugging of bowling balls voids all warranties)
- Bowling bags 90 days.
- Bowling shoes 90 days. Linds shoes are not warranted, the shoes need to go back to the Manu All items returned at your expense unless defective prior to use.

RESTOCKING CHARGES:
A restocking charge will be deducted from the Credit Memo on the return of current and resale
merchandise if the Packing Slip S.O.E. number is noted with the return,

  0-15 days No restocking charge
16-30 days 3% restocking charge
31-45 days 5% restocking charge
46-60 days 10% restocking charge
60 days and over - items cannot be returned. UPS Call Tag fees will be deducted from Credit Memo H.J.
Malone will process all credits within 15 days.
 

**We arc not responsible for typographical errors, omissions or deletions.
 
 
 
 

MASTER CARD, VISA, AND AMERICAN EXPRESS
NOW BEING ACCEPTED